What is person-centred counselling?
Person-centered counselling is a therapeutic approach that emphasizes a non-judgmental, empathetic environment. This approach is based on the belief that individuals are the experts of their own experiences and have the capacity for self-understanding and growth. My role is to provide a supportive space where you can explore your thoughts and feelings, and work towards your personal goals.

How do I book an appointment?
Complete the enquiry form on the home page of my website, or email me: gillypinkhamcounselling@gmail.com

What can I expect in my first session?
During your first session, we’ll get to know each other and discuss what brings you to counselling. We’ll talk about your goals and what you hope to achieve. This initial meeting is also an opportunity for you to ask any questions you have about the process and for us to establish a comfortable and trusting relationship.

How many sessions will I need?
The number of sessions varies for each individual. Some clients find a few sessions are enough to address their concerns, while others prefer ongoing support. We’ll regularly review your progress together to ensure you’re getting the most out of our time.

Do you offer online counselling?
Yes, I exclusively offer online counselling sessions. These sessions are conducted via secure video conferencing, allowing you to access support from the comfort and privacy of your own home. This flexibility can make it easier to fit counselling into your schedule.

Is counselling confidential?
Yes, counselling is confidential. Everything we discuss in our sessions stays between us, with a few exceptions required by law, such as if there’s a risk of harm to yourself or others. I adhere to strict confidentiality guidelines to ensure your privacy and trust.

What are your fees and payment options?
My fees are £60 for a 50 minute session. Payment is accepted via bank transfer before each session. If you have any questions or need to discuss payment options, please feel free to contact me.

Can I contact you between sessions?
I understand that sometimes you may need support between sessions. You can contact me via email or text message and I’ll do my best to respond when I can. However, please note that in-depth support is reserved for our scheduled sessions.

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How do I know if counselling is right for me?

Counselling can be beneficial for anyone seeking to understand themselves better, work through challenges, or improve their mental well-being. If you’re unsure whether counselling is right for you, we can discuss your questions during an initial consultation to see if it’s a good fit.

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What issues can you help with?

I work with clients experiencing a range of issues, including anxiety, depression, relationship problems, grief, low self-esteem, and more. My goal is to provide support tailored to your unique needs and circumstances.

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What qualifications do you have?

I trained at The Metanoia Institute in London, where I graduated with a first-class honours degree in Person-Centred Counselling. I am also a registered member of the British Association for Counselling and Psychotherapy (BACP), ensuring I adhere to high professional standards.

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What if I need to cancel or reschedule an appointment?

If you need to cancel or reschedule an appointment, please contact me as soon as possible. I understand that life happens, and I aim to be flexible. However, I do have a 24 hour cancellation policy to help manage my schedule effectively.

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How do I prepare for a counselling session?

There’s no specific preparation required for a counselling session. It can be helpful to think about what you’d like to discuss, but the most important thing is to come as you are, ready to explore your thoughts and feelings in a safe space.

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What should I do if I’m in crisis or need immediate help?

If you’re in crisis or need immediate help, it’s important to seek support right away. You can contact emergency services, a crisis hotline (e.g. Samaritans 116 123), or visit your nearest A&E.

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How do I access the BACP ethical framework?

The BACP ethical framework, which guides my practice, is available online. You can access it by visiting www.bacp.co.uk. This framework ensures that I adhere to high ethical standards in all aspects of my work.